DATA DRIVEN QUALITY CONTROL.
The customers of our clients give us the essential feedback for further improving our service and achieving our goal of building stronger customer relations.
When the indicators of our Happy Customer Index turn green we do everything to make them even greener. And when they turn red we take action immediately.
The Happy Customer Index is an integral part of our Instant Reporting System. An interactive dashboard that provides our clients with all critical (and less critical) information of each campaign. Fully transparent and up-to-date. The System proves to be...
... a user friendly way of reporting
... a true gold mine for database- and marketing managers
... and an effective way of organizing the follow-up
At QUIPP we are committed to provide the highest quality in customer service. To achieve this we have developed our Happy Customer Index. The Index enables us to monitor and measure the quality of each campaign effectively.